The location is perfect!! Nothing is better than finishing up with your day on the slopes, and being able to ski right to your locker, then head up to your room. Our room was beautiful! And customer service was great.

We've stayed here several times. I love it. The staff truly go above and beyond. If we needed help with something, they helped 110%. Please commend them for making our stay great.

The location was great, as you can just ski outside. The locker rooms were also great for storing our skis overnight. The lobby was very luxurious with many amenities. The only problem was that we had to use two elevators to get to our room, but we can book a different room next time. Amazing place to stay in Deer Valley! I highly recommend staying here.

Great accommodations and friendly service. Rooms were of the highest quality and the lodge was really convenient for everything we wanted to do. Listened to a great concert from our balcony. Thanks to the staff for a great stay.

Bait and Switch Black diamond has always been our lovely family DREAM vacation . This year after all money collected ($28,000. ) with plenty more to come I was made to feel like a liar and a sneak! Note please we have been coming since 2011, as family grew we changed locations, The reservation staff becomes as family helping each year to be sure all are comfortable. Unit 243 black diamond is wonderful 4 bedrooms , 5 full baths and a half bath With a huge loft Game station and second dining table Ski in , ski out Well Private equity bought out our beautiful resort And according to Mr. 0 Reilly “We cannot have all these people in this unit!” This was pointed out 4 days before we leave I am made to feel like a liar and a sneaking 3 extra people in this unit, I was read the riot act at how people like me put unnecessary wear and tear on units Not fair to those paying guests I was shocked He came up with my needing to get an extra 2 bedroom full kitchen unit at 1700.00 a night Now flabbergasted I insisted we would not need nor use that His solution A hotel room That would accommodate 3 Now it was booked first night and last night of our 7 night stay,so we were allowed to keep family together first and last night of trip . Now this would ‘help me out this time’ with money. But “never again’ I have been miserable Spending first 2 days searching for another place as I am not welcome here anymore Thank God we did not buy unit 2 years ago ! Wow I was presented with 4 bed 4 bath that accommodates 14 Really. ??? Cramp us in a 4 bed 4 bath next year?? We are looking around I think Canada ! I enjoyed Banf! Maybe Canada will appreciate our family From now on Beware new rules Mr o Reilly just “doin my job”